Potential fraud

When shopping on Reshopper and other platforms, you may occasionally encounter people with ill intentions. At Reshopper, we prioritize safety and security highly, which is why we offer buyer protection when you trade using our system, Reshopper Shipping. Read more about our buyer protection here.

We have also gathered some tips to help you avoid being scammed:

• Avoid paying via bank transfer or instant bank transfer. A common scenario is that once the money is received, the seller deletes their account in the app, and the item is never shipped. We strongly recommend using our shipping solution, which includes buyer protection. Alternatively, you can pay using services like MobilePay once the package has been received.
• Avoid sellers who do not live where the app indicates. They may be trying to persuade the buyer to accept shipping instead of local pickup.
• Only buy from sellers who have photos of the actual item. Avoid purchasing if they only use images taken from the internet.
• Consider the possibility of a scam if the seller has listed the item at an unrealistically low price. This tactic is often used to quickly attract multiple buyers before the scammer gets caught.
• If the seller's shop is new, it could be a sign of fraud—especially if any of the above points apply. However, a new shop is not necessarily a red flag on its own.

If fraud or a dispute arises regarding a transaction made with buyer protection through Reshopper's trading system, and the issue cannot be resolved between the buyer and seller, Reshopper Support will step in to handle the case. You can contact us at support@reshopper.com. If the buyer's claim is upheld, Reshopper covers up to 100% of the item's value, up to a maximum of 1,000 DKK.