My item has been deactivated.

More than 10,000 items are listed on Reshopper every day, and unfortunately, we cannot review every single one manually. That is why we have given Reshopper users the option to report items.

When a certain number of users report an item, it is automatically deactivated. The seller then receives an email with the option to object. We will then decide whether the item should be reactivated.

Here are the typical reasons why an item gets reported and subsequently deactivated:

The item is from Temu or Shein

Selling items from Temu and Shein is not permitted. You can read more about this here.

It is an advertisement

Using listings for advertising purposes within the app is not allowed. This applies to advertisements for your own shop, reselling goods, local flea markets, referrals to other marketplaces, or similar activities. A listing must be for a specific item, not a post about discounts, sales, or the like.

The item was listed incorrectly

Your item may be deactivated if you have selected the wrong category or age group. The age group might also be too broad—for example, 0–5 years. It is therefore a good idea to be very specific when listing an item, as this ensures a better experience for everyone.

It is a counterfeit item

Selling counterfeit goods is illegal in Denmark, so you are not permitted to sell them on the Reshopper app either.

You are reselling new items

We all make a bad purchase now and then, and you are, of course, welcome to sell those items in the app. However, it is not permitted to resell new items purchased cheaply online or at clearance sales with the aim of making a profit.

It is a prohibited item

You are not allowed to sell items such as live animals, over-the-counter medication, or opened food packages. This is due, among other things, to legislation in these areas.

The item is listed for rent

It is not permitted to rent out items such as strollers or travel bags, as we do not want the feed of used items for sale to be filled with anything other than items for sale—it would create clutter.