Password

UPDATE

Starting in March 2026, Reshopper will begin using one-time codes for logins.

This means that, as the primary method, we will send a unique one-time code via email whenever you want to log in. During a transition period, you can still use your old password as a backup option. However, we will remove the password login option later in the spring.

Why are we doing this?

To increase security. Unfortunately, our experience shows that many people use weak, simple passwords—and often reuse the same password across various apps and websites. This makes it easy for criminals to misuse your information across different services (e.g., if your password is stolen from one website, it can be used on other sites where you’ve used that same password).

However, this also makes your email account the weakest link in the chain. This means you need to ensure that you:

• have a unique, strong password for your email account
• have two-factor authentication enabled

Your email provider typically offers a guide on how to improve security; please use it or ask a friend for help.

Not receiving our emails?

This is usually due to one of two things:

• the email address is no longer in our system (inactive profiles are automatically deleted)
• spam filters are blocking our emails—this happens primarily when we send to @hotmail and @live addresses (we recommend using a more reliable email provider, such as @proton or @gmail)

Need help?

If you no longer have access to the email address registered to your Reshopper account, or if you aren't receiving our emails, please contact us at support@reshopper.com for assistance.