I am not receiving notifications from Reshopper

Automatically translated from Danish

If you have verified that push notifications are enabled in the Reshopper app, you can try the following:

iOS / iPhone

  1. Tap "You" in the app menu. Then tap "My account" below your profile picture. Tap "App settings" and ensure push notifications are enabled. You might also try toggling notifications off and on again.
  2. Next, check your device settings. Go to Settings -> Notifications -> Reshopper and check if notifications are enabled.
  3. Close the Reshopper app and restart it. How to restart Reshopper.

Android (General)

  1. Tap "You" in the app menu. Then tap "My account" below your profile picture. Tap "App settings" and ensure push notifications are enabled. You might also try toggling notifications off and on again.
  2. Check your device settings: Settings -> Application Manager -> Reshopper -> Show notifications.
  3. Try logging out of and back into Reshopper.

Android / Huawei

If you own a Huawei Android phone, you may need to take a few extra steps to receive notifications:

  1. Go to Settings -> Advanced settings -> Battery manager -> Protected apps; find Reshopper and protect it. This "whitelists" the app so Huawei's software doesn't shut it down unnecessarily.
  2. Go to Settings -> Apps -> Advanced -> Ignore battery optimizations; find Reshopper and select "Ignore" (or allow it to bypass optimization).
  3. Go to Settings -> Notification panel & status bar -> Notification center; find the app and enable "Allow notifications" and "Priority display." You must also enable the priority setting to ensure you receive notifications.

You need to complete all three steps to ensure you receive notifications from Reshopper.

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I am not receiving notifications from Reshopper | Reshopper Help